Terms & Conditions
Effective Date: 9/08/26
Last Updated: 09/08/26
Welcome to LinkCreze. These Terms & Conditions (“Terms”) govern your access to and use of the LinkCreze website, products, and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue the use of our website and services.
These Terms apply to all visitors, prospective clients, existing clients, business partners, and any person accessing LinkCreze.com.
1. About LinkCreze
LinkCreze is a full-service digital marketing agency offering online marketing, branding, web development, and business growth solutions for startups, small businesses, and enterprises.
Our services may include, but are not limited to:
- Search Engine Optimization (SEO)
- Local SEO
- Google Ads Management
- Meta (Facebook & Instagram) Advertising
- Social Media Marketing
- Website Design & Development
- WordPress Development
- E-commerce Marketing
- Branding & Graphic Design
- Email Marketing
- WhatsApp Marketing
- Content Marketing
- Landing Page Design
- Lead Generation
- Digital Marketing Consulting
Additional services may be introduced from time to time.
2. Acceptance of Terms
By using our website, requesting a quotation, submitting a contact form, booking a consultation, or purchasing our services, you confirm that:
- You have the legal authority to enter into this agreement.
- The information you provide is accurate and complete.
- You will comply with all applicable laws while using our services.
- You accept these Terms & Conditions in full.
3. Website Usage
You agree to use LinkCreze.com only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt unauthorized access to our systems or servers.
- Upload malicious software, viruses, or harmful code.
- Interfere with website security or functionality.
- Copy, reproduce, or distribute website content without written permission.
- Misrepresent your identity or business.
- Submit false or misleading information.
We reserve the right to suspend or restrict access if these Terms are violated.
4. Service Requests
Submitting a contact form, inquiry, proposal request, or consultation request does not automatically create a service agreement.
A project begins only after:
- Scope of work is agreed upon.
- Proposal or quotation is accepted.
- Required advance payment (if applicable) is received.
- Necessary project information and assets are provided by the client.
5. Client Responsibilities
To ensure successful project delivery, clients agree to:
- Provide accurate business information.
- Share required website or marketing access securely.
- Review submitted work within a reasonable timeframe.
- Provide timely feedback and approvals.
- Maintain ownership or authorization for all materials supplied.
- Avoid sharing unlawful, copyrighted, or misleading content.
Delays caused by missing information or approvals may affect project timelines.
6. Scope of Services
Services will be delivered according to the agreed proposal or service agreement.
Any request outside the approved scope may require:
- A revised quotation.
- Additional timeline.
- Additional fees.
No work outside the agreed scope will begin until both parties approve the changes.
7. SEO Disclaimer
While LinkCreze follows recognized SEO best practices and ethical optimization techniques, search engine rankings depend on many factors beyond our control, including search engine algorithm updates, industry competition, website quality, and user behavior.
Accordingly:
- We do not guarantee specific keyword rankings.
- We do not guarantee a fixed increase in organic traffic.
- We do not guarantee a specific number of leads or sales.
- We do not guarantee indexing or ranking of every page.
Our commitment is to provide professional services based on current industry standards and continuous optimization.
8. Digital Advertising Services
For Google Ads, Meta Ads, LinkedIn Ads, or similar advertising services:
- Advertising budgets are separate from our management fees unless otherwise agreed.
- Campaign performance may vary depending on audience, competition, creatives, landing pages, and market conditions.
- We cannot guarantee a specific cost per lead, conversion rate, return on ad spend (ROAS), or sales outcome.
- Recommendations may be provided to improve campaign performance, but final implementation decisions remain with the client where applicable.
9. Website Development Services
For website projects:
- Clients are responsible for providing approved content, logos, images, and branding materials unless content creation is included in the agreed scope.
- Reasonable revisions included in the proposal will be honored.
- Additional revisions beyond the agreed scope may incur additional charges.
- Ownership and transfer of deliverables will be governed by the applicable proposal or service agreement and completion of agreed payments.
10. Intellectual Property
Unless otherwise agreed in writing:
- LinkCreze retains ownership of its proprietary methodologies, templates, internal processes, source materials, and pre-existing intellectual property.
- Clients retain ownership of the content and assets they provide.
- Neither party grants ownership of its pre-existing intellectual property except as expressly agreed.
11. Pricing and Payment Terms
The pricing for our services will be specified in the proposal, quotation, invoice, or service agreement shared with the client.
Unless otherwise agreed in writing:
- All prices are quoted in the applicable currency mentioned in the quotation.
- Taxes, including GST or any other applicable taxes, may be charged separately where required by law.
- Payment schedules shall be followed as agreed before project commencement or according to the project milestones.
- Recurring services such as SEO, PPC management, Social Media Marketing, Website Maintenance, and Digital Marketing retainers are billed according to the agreed billing cycle.
Failure to make payments on time may result in suspension or termination of services until outstanding dues are cleared.
12. Late Payments
If payment is not received by the agreed due date, LinkCreze reserves the right to:
- Suspend ongoing work.
- Pause digital marketing campaigns.
- Disable access to project deliverables until payment is received.
- Delay future project milestones.
- Recover outstanding amounts through legally permitted methods where necessary.
Service timelines may be extended due to payment delays.
13. Refund Policy
LinkCreze provides professional digital marketing and consulting services that involve time, expertise, planning, and resource allocation.
Unless otherwise stated in a written agreement:
- Payments made for completed work are non-refundable.
- Strategy, consultation, audit, research, and planning fees are non-refundable once delivered.
- Refund requests, if accepted at our discretion, will be evaluated based on the work completed at the time of the request.
- Third-party expenses, advertising spend, software subscriptions, domain registrations, hosting fees, and similar costs are generally non-refundable.
Nothing in this section limits any non-waivable rights available under applicable consumer protection laws.
14. Project Cancellation
Either party may request cancellation of a project by providing written notice.
If a project is cancelled:
- The client is responsible for payment for work completed up to the cancellation date.
- Deliverables completed before cancellation may be provided after settlement of outstanding payments, where applicable.
- Any prepaid amount for work not yet performed may be handled according to the applicable proposal or written agreement.
15. Project Timelines
Estimated timelines are based on timely communication and availability of required information.
Project completion may be affected by:
- Delay in client approvals.
- Incomplete project requirements.
- Changes in project scope.
- Third-party service delays.
- Technical issues outside our reasonable control.
Revised timelines will be communicated whenever reasonably possible.
16. Client Content
Clients confirm that they have the necessary rights, permissions, or licenses for all materials provided to LinkCreze, including:
- Logos
- Images
- Videos
- Documents
- Website content
- Product information
- Marketing materials
- Brand assets
Clients are responsible for ensuring that the content they provide does not infringe the rights of any third party.
17. Third-Party Platforms
Many of our services rely on third-party platforms such as:
- Meta
- WordPress
- Shopify
- WooCommerce
- YouTube
- Microsoft
- Hosting providers
- Domain registrars
- Email service providers
These platforms operate under their own terms and policies.
LinkCreze is not responsible for service interruptions, account suspensions, pricing changes, policy updates, algorithm changes, or technical issues arising from third-party providers.
18. Confidentiality
LinkCreze respects the confidentiality of client information.
During the course of our engagement, both parties may exchange confidential information, including:
- Business strategies
- Marketing plans
- Financial information
- Website credentials
- Advertising accounts
- Customer information
- Internal reports
- Campaign data
Both parties agree to use such information only for the purpose of providing or receiving the agreed services and to take reasonable steps to protect its confidentiality.
This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
19. Limitation of Liability
To the fullest extent permitted by applicable law:
- LinkCreze shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
- We are not responsible for losses resulting from third-party platform changes, search engine algorithm updates, advertising policy changes, cybersecurity incidents beyond our reasonable control, internet outages, or client-side errors.
- Our total liability, where established by law, shall be limited to the amount paid by the client for the specific services directly giving rise to the claim, unless otherwise required by applicable law.
Nothing in these Terms excludes or limits liability that cannot legally be excluded.
20. Indemnification
You agree to indemnify and hold LinkCreze, its directors, employees, contractors, and affiliates harmless from claims, damages, liabilities, costs, or expenses arising out of:
- Your breach of these Terms.
- Information or content you provide.
- Violation of applicable laws.
- Infringement of third-party intellectual property rights.
- Misuse of our services.
21. Force Majeure
LinkCreze shall not be considered in breach of these Terms where performance is delayed or prevented due to events beyond our reasonable control, including but not limited to:
- Natural disasters
- Government actions
- Internet or telecommunications failures
- Cybersecurity incidents
- Pandemics
- Labor disputes
- Power failures
- War or civil unrest
Affected obligations will be suspended for the duration of the event, and reasonable efforts will be made to resume performance as soon as practicable.
22. Termination of Services
Either LinkCreze or the Client may terminate the business relationship by providing written notice, subject to the terms of the applicable proposal or service agreement.
LinkCreze reserves the right to suspend or terminate services immediately if:
- The client breaches these Terms & Conditions.
- Required payments remain overdue.
- False, misleading, or fraudulent information is provided.
- The client requests activities that violate applicable laws or the policies of third-party platforms.
- The client’s actions compromise the security, integrity, or reputation of LinkCreze or its systems.
Termination does not affect any rights or obligations that accrued prior to the effective date of termination.
23. Website Availability
We strive to keep LinkCreze.com available and functioning efficiently. However, uninterrupted access cannot be guaranteed.
Temporary interruptions may occur due to:
- Scheduled maintenance
- Software updates
- Server maintenance
- Hosting provider issues
- Network interruptions
- Security incidents
- Technical failures beyond our reasonable control
LinkCreze shall not be responsible for any loss arising solely from temporary website unavailability.
24. Intellectual Property Infringement
If you believe that any material available on LinkCreze.com infringes your intellectual property rights, please notify us in writing with sufficient details, including:
- Identification of the copyrighted or protected work.
- The location of the allegedly infringing material.
- Your contact details.
- A statement that you believe the use is unauthorized.
- Any supporting information reasonably required to evaluate the claim.
Upon receiving a valid notice, we will review the matter and take appropriate action where required.
25. Accuracy of Information
While LinkCreze makes reasonable efforts to keep website content accurate and up to date, information may occasionally contain typographical errors, pricing inaccuracies, or outdated references.
We reserve the right to:
- Correct errors.
- Update information.
- Modify services.
- Revise pricing.
- Remove outdated content.
Such updates may be made without prior notice unless otherwise required by law.
26. Changes to Services
To improve our offerings, LinkCreze may introduce, modify, suspend, or discontinue services, features, or website functionality at any time.
Where changes materially affect existing client services, we will make reasonable efforts to communicate those changes in advance.
27. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of India, without affecting any mandatory legal rights available to consumers under applicable law.
28. Dispute Resolution
If any dispute, claim, or disagreement arises in connection with these Terms or our services, both parties agree to first attempt to resolve the matter through good-faith discussions.
If the dispute cannot be resolved amicably, either party may pursue remedies available under applicable law before the courts or other competent authorities having jurisdiction.
29. Severability
If any provision of these Terms & Conditions is held to be invalid, illegal, or unenforceable by a court or competent authority, the remaining provisions shall continue in full force and effect to the extent permitted by law.
30. Waiver
Failure by LinkCreze to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights available under these Terms or applicable law.
Any waiver shall be effective only if made in writing by an authorized representative of LinkCreze.
31. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Refund Policy, and any applicable proposal, quotation, invoice, or written service agreement, constitute the entire understanding between LinkCreze and the client regarding the use of our website and services.
If there is a conflict between these Terms and a separately signed written agreement, the signed agreement will prevail to the extent of the conflict.
32. Electronic Communications
By contacting LinkCreze through our website, email, contact forms, WhatsApp, social media, or any other electronic communication channel, you consent to receive communications electronically regarding your inquiry, project, invoices, service updates, and other relevant business matters.
Electronic communications shall be considered valid where permitted by applicable law.
33. Contact Information
If you have any questions regarding these Terms & Conditions or our services, please contact us:
LinkCreze
Website: https://linkcreze.com
Email: info@linkcreze.com
Phone: +91 7990892737
Business Address: Vadodara Gujarat India
Business Hours: Monday to Saturday – 9:00 AM to 6:00 PM (IST)
34. Acknowledgement
By accessing LinkCreze.com, submitting an inquiry, requesting a quotation, engaging our services, or continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with these Terms, you should discontinue the use of our website and services.
Final Statement
At LinkCreze, we are committed to building long-term relationships based on professionalism, transparency, trust, and ethical business practices. These Terms & Conditions are intended to establish clear expectations for both LinkCreze and its clients, helping ensure a smooth, secure, and mutually beneficial working relationship.
We appreciate your trust in LinkCreze and look forward to supporting your business growth through our digital marketing expertise.
